News related to the COVID-19
Mon, Apr 27, 2020
TL;DR: Some products are discontinued until I find a better alternative due to increasing shipping/production costs
Mon, Apr 27, 2020
Product
Shipping
Do you ship worldwide?
Yes we ship to all 9 worlds including midgard
Where is the store located?
We are located in Europe at Estonia with local items shipping from us, but we have a partner from Holland that does the Type A products and another partner from Germany that does the Type B items
Where do the products ship from?
Our items are divided into two sections currently with Type A and Type B items. For Type A the items are created and shipped by our partner from Holland and they use different locations to ship them now. These Type A items ship from the closest location to you, so if you are in the USA they ship from the fulfillment center over there. If you are in the UK they will ship from there, rest of the EU countries ship from Germany - this will happen after the item is crafted and ready. They house their production with a team of locals in Shaoxing, RPC so the items are created over there. For Type B items - these are printed in Halle, Germany onto existing garments using the DTG(Direct to garment) method and all of these orders will ship from Germany instead of having different fulfillment centers for them. Each of these comes with a tracking number and interface ofcourse, so you always know where your package is!
How much does shipping cost?
Shipping to most countries is 9.95$ USD, with posters being an exception that have a lower shipping price.
How long does shipping take?
Depending on the destination and time of year, but usually it takes anywhere from a week to three weeks, around 5-15 business days
Order
What does custom made mean?
We don't hold stock, every item is uniquelly made for you after placing the order. Due to this there is a small production time usually between 3-7 work days depending on the item, this time can be increased during high demand or holidays. The estimated arrival time is updated then to correspond this
What are the resize and refund policies?
We offer a resize or refund 14 days after receiving the item - free of charge, all we need is that you ship the item back to us
How does my contribution help the culture?
It is a dream to bring more people back to their roots. The store of Valhyr started to provide smart casual wear, which then expanded to outerwear and streetwear as well. With your help we can grow and explore new and interesting projects in the hopes to popularize paganism, norse mythology and everything related even more as this community literally saves peoples lives and gives hope
Where is the store located?
We are located in Europe at Estonia with local items shipping from us, but we use a couple of partners to print our apparel
Where do the products ship from?
The items we do not create ourselves ship from our partners offices in three possible locations that is indicated on the product points as well. These possible locations are - UK(United Kingdom), USA(United States of America) and PRC(Peoples Republic of China) with each having a dedicated team of local people. The advantage of not outsourcing these to third parties gives us the certainty that the products are of great quality and that the employees are treated fairly